Common Issues (FAQ)
1. How will I receive my product?
All products sold on PC Buddy are digital products.
After successful payment, your license key or download instructions will be delivered via:
• Email
• WhatsApp (if phone number is provided)
Most orders are delivered within minutes.
2. I didn’t receive my license key. What should I do?
If you haven’t received your order:
- Check your Spam/Junk folder.
- Confirm that the email address entered during checkout is correct.
- Wait up to 30 minutes for delivery.
If you still haven’t received it, contact support:
3. How long does delivery take?
Most orders are delivered instantly or within 5–30 minutes.
In rare cases, delivery may take up to 24 hours due to:
• Payment verification
• System delays
• High order volume
4. My license key is not working. What should I do?
If your license key does not activate:
- Double-check that you entered the key correctly.
- Ensure the software version matches the license you purchased.
- Contact our support team.
If the key is confirmed as non-functional, we will replace it.
5. Can I get a refund?
Because our products are digital goods, refunds are limited.
Refunds may be approved only if:
• The license key is verified as non-working
• A duplicate order was placed accidentally
Refund requests must be submitted within 3 days of purchase.
6. Can I cancel my order?
Orders cannot be canceled once the license key has been delivered.
Please make sure you check product details before placing your order.
7. Is the software genuine?
Yes. PC Buddy provides working license keys and installers for software products.
All trademarks and copyrights belong to the respective software publishers.
8. My antivirus is blocking the installer. Is it safe?
Some installers may trigger antivirus warnings due to activation scripts or packaging methods.
This may be a false positive.
You may need to temporarily disable antivirus software during installation and enable it again afterward.
9. Can I use the license on multiple computers?
Most licenses are valid for one device only, unless stated otherwise in the product description.
Please check the specific product details before purchasing.
10. Do you provide installation support?
Yes. Our team can guide you with:
• Windows activation
• Microsoft Office installation
• Antivirus setup
• Basic troubleshooting
For help, contact:
11. What if I entered the wrong email during checkout?
If you entered an incorrect email address, please contact us immediately with:
• Your order ID
• Correct email address
We will resend the license key if the order is verified.
12. Can I resell the license key?
No. License keys purchased from PC Buddy are intended for personal use only unless otherwise specified.
Reselling or redistributing keys without permission is prohibited.
Need More Help?
If your question is not listed here, please contact our support team.
📧 support@pcbuddy.in
🌐 https://pcbuddy.in
Our support team usually responds within 24 hours.