At PC Buddy, customer privacy is a top priority. We are fully committed to protecting the personal information you provide while shopping with us, especially through our WooCommerce checkout system.

This Privacy Policy explains how PC Buddy (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from https://pcbuddy.in.

1. Information We Collect

When you make a purchase or interact with our website, we may collect the following types of personal information.

Information Collected Through WooCommerce Checkout

When placing an order on our website, we may collect:

• Full name
• Billing address
• Shipping address (if applicable)
• Phone number
• Email address
• Company name (optional)
• Order details (products purchased, order value, purchase date)
• IP address
• Payment method information

Note:
PC Buddy does not store credit card or debit card numbers. Payments are processed securely through trusted third-party payment gateways.

Other Data Collection Methods

We may also collect information through:

• Contact forms on our website
• Email or phone inquiries
• Newsletter subscriptions
• Surveys or promotional campaigns
• Website usage data through cookies and analytics tools

2. How We Use Your Data

The information we collect may be used for the following purposes:

• To process and deliver your digital license orders
• To send order confirmations and status updates
• To respond to customer support inquiries
• To maintain internal records and comply with legal obligations
• To improve our website, services, and overall user experience
• To send promotional offers, updates, or newsletters only if you opt in
• To analyze website traffic and user behavior through tools such as Google Analytics

3. Data Security

We take appropriate technical and organizational measures to protect your personal information.

Our security practices include:

• SSL (Secure Socket Layer) encryption for secure data transmission
• Secure hosting environments
• Restricted access to sensitive data
• Regular security monitoring and updates

All payment transactions are handled securely by trusted payment partners, and sensitive payment information is never stored on our servers.

4. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors interact with our site.

Cookies help us:

• Analyze website traffic and user behavior
• Maintain session information during checkout
• Remember user preferences and settings

You may disable cookies in your browser settings; however, some features of the website may not function properly if cookies are disabled.

5. Third-Party Links

Our website may include links to external websites or services.

Once you leave pcbuddy.in, we are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before sharing any personal information.

6. Data Retention

We retain customer information only as long as necessary to:

• Fulfill orders and provide services
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our policies

When data is no longer required, it is securely deleted or archived in accordance with applicable data protection standards.

7. Your Rights & Control Over Your Information

You have the right to request the following regarding your personal data:

• Access the information we hold about you
• Correct or update inaccurate information
• Request deletion of your personal data (where legally applicable)

To submit a request, please contact us using the email below. We will respond in accordance with applicable data protection laws.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us.

📧 support@pcbuddy.in
🌐 https://pcbuddy.in

Thank you for trusting PC Buddy. We are committed to protecting your privacy and ensuring your personal information remains secure.